Satisfaction Survey

Thank you for allowing us to provide you Specialty Pharmacy services. Your feedback means a lot to us. We always want to improve and think the best way to do that is to hear from the people we CATER to. Please take a few minutes to let us know we did, or if there is anything we need to work on.

INSTRUCTIONS:

Please answer each question below.
Please explain any less than Satisfied response(s) in the comment section below

You are a:

Questions Very Satisfied Satisfied A little Satisfied Netural Dissatisfied N/A
Overall satisfaction with pharmacy
Meeting your service expectations
Timeliness of the delivery of your medication
Accuracy of your order
Helpfulness of the information you received about your medication
Ability to reach a person by phone who could answer your questions
Explanation of what you personally will pay after your insurance pays
Explanation of your insurance benefits
Explanation of my rights and responsibilities and financial obligations
Explanation on how you can refill your medication
Explanation of whom to call if there is an issue with your order
Pharmacy staff was respectful and polite
Pharmacy staff answered my questions
Pharmacy was cleaned and well organized
I will bring my medication prescriptions to ahma Rx again
If you have any comments about how we can improve our service, please write them here (Optional).
If any employees went above and beyond to help you, please let us know here (Optional).
Please explain any less than satisfied response(s) in the comments section below (Optional).
Name (Optional): Date: 2019/08/23
( ) Yes, please respond to my additional comments via email or telephone as indicated below (Optional).
Email (Optional): Telephone (Optional)